Chatbots
SERVICE OVERVIEW
CHATBOTS DEVELOPMENT
IF YOU STILL DON’T KNOW?
WHAT A CHATBOT IS
Chatbot is the interlocutor in the messenger, Telegram, Skype, Viber (etc.), which works on certain predetermined algorithms.
In business, chatbot allows to reduce expenses for the operators’ routine work.
A person’s communication with a chatbot can be called a “Conversation on business”. As a result of communication, certain aims can be achieved — order placement, provision of information or even a ready service.
CHATBOTS ADVANTAGES
CONVENIENCE
The client can start a dialog with chatbot within a few seconds. And he/she gets the access to the main target service of the business.
COVERAGE
Now practically everyone in the world uses app for online messaging. Chatbot auditory is the whole world.
ECONOMY
Chatbot work is fully automated. One chatbot can simultaneously communicate with hundreds of clients.
CASES OF APPLIANCE
SUBMIT APPLICATION
The dialog between chatbot and client who asks questions. Taxi order, Food order
ANSWERS ON QUESTIONS
Prepared list of answers for possible key phrases of the interlocutor.
APPOINTMENT RESERVATION
A request for current schedule from CRM/RRP systems, reservation.
NEWS CHANNELS
Mailout of main news. Optimization of interesting channels.
COMMERCIAL DATA
Chatbot connection to the commercial databases channels. Collection of fee for use.
SALES
Filing purchases with online payment. Address recognition on phrase.
SUPPORT
FAQ answers with a possibility to switch to live consultant. Training mode.
QUESTIONARY
Carrying out the questionnaire of the subscriber in a consistent form.
TICKETS PURCHASE
Request for relevant prices for flights, booking. Questionnaire survey of the subscriber in consequential form.
SERVICE MANAGEMENT
Service order and management, for example, the tariff change of a cell phone provider, additional package order.
CREATE CHATBOT
Contact us about creating a chatbot for your business. We will be able to prepare an optimal offer for the chatbot functionality.
The period of chatbot development is from 3 weeks to 3 months. The deadline depends on the functions that the assistant performs.
To begin the development, it is necessary to define clear goals, which should be reached through the dialog with the chatbot. If you plan to use external data sources (API), then you need to provide test access.
Chatbot training is possible with the use of control panel. Special technical knowledge for dialogs settings is not required.
Integration of the chatbot is possible with any API sources, databases (SQL), data management systems (CRM/ERP).